The Privacy Policy is part of the General Terms and Conditions governing this Website.
You may contact us in any way you wish to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any
time. We recommend that you review it, and if you are registered and
access your account or profile, you will be informed of any changes.
If you belong to any of the following groups, please see the expandable information:
We may process your IP, which operating system or browser you use, and even the duration of your visit, in anonymous form.
If you provide data in the contact form, you will identify yourself so that we can contact you, if necessary.
The acceptance and consent of the data subject, granted through a voluntary action, such as in cases where in order to make a request it is necessary to complete a form and click the submit button.
All our forms feature the * symbol on mandatory data. If you do not provide these fields, or do not tick the checkbox accepting the privacy policy, the submission of information will not be permitted.
Until the revocation of the consent granted.
We inform you that your data will be processed for the purpose of managing your booking, your stay at the hotel and ensuring the payment of the expenses arising from such stay.
Likewise, we will process your personal data for the purpose of carrying out the registration and communication of traveller data.
If you have given us your consent, we will also process your data to send you commercial communications.
Your data will be disclosed to the Security Forces and Corps in compliance with current legislation, as well as to the travel agencies or tour operators involved.
The data will be kept for a minimum of 6 years in compliance with tax, commercial and consumer regulations.
Data related to the traveller registry will be kept for a minimum of 3 years from the end of the stay.
Processing based on consent will be kept until you withdraw such consent or exercise your right of objection or erasure.
The main legal basis is the performance of the accommodation contract. The processing for the traveller registry is based on compliance with Royal Decree 933/2021 and Organic Law 4/2015, on the protection of public security.
Processing related to commercial communications will be based on the data subject's consent.
On the Website you are allowed to subscribe to the Newsletter. If you provide us with an email address, communications will be sent to that address.
We will only store your email address in our database and will send communications periodically until you request to unsubscribe or we stop sending them.
You will always have the possibility to unsubscribe from any of our communications.
The acceptance and consent of the data subject. Subscription to the Newsletter implies express acceptance through the corresponding checkbox and the submission of the form.
Until the revocation of the consent granted.
The legal basis is the legitimate interest of the controller in maintaining the quality of its services.
The data will be kept for the duration of the processing.
The legal basis is the acceptance of a contractual relationship or, failing that, your consent when contacting us or offering us your products or services.
For the duration of the relationship between the parties and for the limitation periods arising therefrom.
The legal bases are the voluntary consent of the data subject and, where applicable, the acceptance of a contractual relationship within the corresponding social network.
The processing of data within the social network will be carried out in accordance with its own privacy policies.
We can only consult or delete your data in a restricted way through a specific profile. We will process them as long as you continue to follow us, be a friend, or press "Like", "Follow" or similar buttons.
Any rectification of your data or restriction of publications must be carried out from the settings of your own profile on the social network.
Likewise, we inform you that one year after receipt of your curriculum vitae, we will proceed with its secure destruction.
The legal basis, if you submit your CV as a spontaneous application, is your unequivocal consent when sending us your CV. If you are participating in a selection process launched by this entity and to which you are applying, the legal basis is the execution of pre-contractual measures.
If you submit a CV for a published vacant position, your data will be processed within the framework of the selection process for that vacancy and we will delete it at the end of the process if you have not been selected.
If you submit a CV in a spontaneous applications inbox or in our "work with us" section, we will keep your data for a period of one year based on the data subject's consent.
They will only be sent to manage your request, if it is one of the means of contact you have provided us with. If we send commercial communications, they will have been previously and expressly authorised by you.
We have adopted an optimal level of protection of the Personal Data we handle, and have installed all the technical means and measures within our reach according to the state of the art to prevent loss, misuse, alteration, unauthorised access and theft of Personal Data. Your data will not be transferred to third parties, except by legal obligation. In particular, they will be communicated to the Spanish Tax Agency and to banks and financial institutions for the collection of the service rendered or product acquired, as well as to the processors necessary for the execution of the agreement. In the case of a purchase or payment, if you choose any application, website, platform, bank card, or other online service, your data will be transferred to that platform or processed in its environment, always with the highest security.
When we order it, the web development and maintenance company and the web hosting/hosting provider will have access to our website. They will have signed a service provision contract that requires them to maintain the same level of privacy as us.
Your data will not be transferred to third parties, except by legal obligation. In particular, they will be communicated to the Spanish Tax Agency and to banks and financial institutions for the collection of the service rendered or product acquired, as well as to the persons or entities in charge of the processing necessary for the execution of the agreement.
In the case of a purchase or payment, if you choose any application, website, platform, bank card, or other online service, your data will be transferred to that platform or processed in its environment, always with the highest security. During the payment process by card, data will be collected by the Banking Entity that owns the Virtual POS.
When we order it, the web development and maintenance company, or the hosting provider, will have access to our website. They will have signed a service provision contract that requires them to maintain the same level of privacy as us.
International data transfers may be made when American applications are used; however, such transfers will be made to entities that have demonstrated that they comply with the level of protection and guarantees according to the parameters and requirements set out in the current legislation on data protection, such as the European Regulation, or when there is a legal authorisation to carry out the international transfer.
If you modify any data, we would appreciate it if you notify us to keep them updated.
It depends on the right, but at most within one month of your request, and two months if the matter is very complex and we notify you that we need more time.