Health and hygiene protocols

Bristol Sunset Beach

Protocols in our facilities

  • All facilities are disinfected daily
  • You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory
  • Protective screens in customer service areas
  • The lifts can only be used by one person at a time or at most by 2 people who share the same room
  • Room keys will be disinfected before handing them over
  • Online check-in
  • Rugs have been removed from all rooms
  • Towels and bed linen are washed at high temperature
  • TV remote control and telephone are sterilised daily in all rooms
  • Open or foot-operated waste bins lined with a bag
Bristol Sunset Beach

Protocols for Pools / Beaches

  • Disinfect hammocks after every use
  • Hammocks must be 1.5 metres apart
  • Designate a staff member to manage the hammocks
Bristol Sunset Beach

Protocols for guests

  • Wearing masks is compulsory
  • Due to the current sanitary conditions and for everyone’s health, our cleaning team will not be able to enter your room during your stay, unless there is a specific request.
  • Insofar as possible, payments should be done by credit card
  • POS systems will be disinfected regularly
Bristol Sunset Beach

Protocols for our employees

  • All members of staff know the new health and safety measures
  • The staff will have their temperature taken daily
  • Staff uniforms are washed and disinfected daily
  • Daily control of the state of health of all employees
  • Reception staff will disinfect the counter every time they finish attending a client
  • All the staff working at the complex take serological tests every 15 days to detect COVID-19 antibodies.
Bristol Sunset Beach

Catering protocols

  • The number of people will be controlled to avoid overcrowding
  • Menus will be removed from dining area